Coursework for information technology support degrees will include several courses in in mathematics to develop strong quantitative and problem-solving skills, in addition to completing general education requirements. Courses typically combine traditional classroom and hands-on learning lab courses to develop various business, presentation, marketing and presentation skills as well as technical expertise. Technical coursework will be required in data structures, computer programming, computer concepts and technologies, digital systems, as well as supply chain management, business data and communications, and information systems and operating technologies. These courses are designed to provide students with a solid knowledge of business systems as well as computing systems in order to provide potential clients with technical solutions to address various business needs. Many programs also provide the training needed to sit for and pass certification exams in various programs and applications, which can strengthen resumes.
Because the nature of the degree is broad, graduates from accredited information technology support schools are eligible for entry level jobs in a variety of IT fields, including telecommunications, network support, database management, end-user support, and information systems management. Popular career options for graduates include quality assurance analysis, computer security analysis, and applications programming. Employers prefer applicants with a four-year degree from accredited institutions that can ensure the quality of training received meets industry standards. According to the Bureau of Labor Statistics, jobs within the information technology industry are expected to grow through 2020 at a rate above the average for all occupations.